Privacy Policy

Last Updated: May 27, 2026

Confident Communities Consulting, LLC (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, and share personal information when you visit our website, https://confidentcommunities.com/ (the “Site”), or engage with our consulting and fractional community management services.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Information”). The types of information we collect depend on how you interact with us.

  • Information You Provide Voluntarily:
    • Contact Information:
      • Name
      • Email address
      • Phone number
    • Professional Information:
      • Job title
      • Organization name
      • Business address
      • Details about your organization and community goals provided during inquiries
    • Communication Data:
      • Records of correspondence
  • Information Collected Automatically:
    • Usage Data:
      • IP address
      • Browser type
      • Operating system
      • Referring URLs
      • Pages viewed
      • Dates/times of your visits to the Site
    • Cookies and Tracking: We use cookies and similar technologies to enhance your experience, analyze Site traffic, and understand how visitors interact with our content.

2. How We Use Your Information

We use the information we collect for the following professional purposes:

  • To Provide Services: To deliver consulting, strategic development, and fractional community management services tailored to your association’s needs.
  • To Communicate: To respond to your inquiries, provide project updates, and send administrative information.
  • For Marketing: To send industry insights or information about new services that may be of interest to you. You may opt out of these communications at any time.
  • To Improve Our Site: To analyze usage trends and improve the functionality, design, and content of our website.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.

3. Sharing and Disclosure

We do not sell your Personal Information. We may share your information only in the following limited circumstances:

  • Service Providers: We may share information with trusted third-party vendors who perform services on our behalf, such as website hosting and analytics (Google Analytics).
  • Professional Necessity: With your consent, we may share information with platform partners (such as Higher Logic or Tradewing) when necessary to facilitate necessary work for your community.
  • Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities.
  • Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement reasonable technical and organizational measures designed to protect your Personal Information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your Personal Information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Rights and Choices

Depending on your location (including various US states and Canadian provinces), you may have certain rights regarding your Personal Information, including:

  • Access: The right to request a copy of the information we hold about you.
  • Correction: The right to request that we correct inaccurate or incomplete information.
  • Deletion: The right to request that we delete your Personal Information, subject to certain legal exceptions.
  • Opt-Out: The right to unsubscribe from marketing emails via the “unsubscribe” link included in our messages.

To exercise any of these rights, please contact us using the form provided below.

7. International Data Transfers

Our business is based in the United States. If you are visiting from Canada or another region with laws governing data collection and use, please note that you are transferring your information to the United States. By using our Site or services, you consent to this transfer and processing.

8. Third-Party Links

Our Site may contain links to third-party websites (e.g., LinkedIn, platform vendors, or industry resources). We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any website you visit.

9. Children’s Privacy

Our Site and services are intended for a professional audience and are not directed to children under the age of 18. We do not knowingly collect Personal Information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page with a revised “Last Updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.