Online Community Consulting &
Helping associations increase retention with advanced online community strategies
Experienced and Reliable
Not feeling like you (or your members) are getting the most out of your online community? Increase the confidence members have in your organization with the help of an experienced online community strategist.
Catherine Hackney has over a decade of experience building successful online communities for professional associations. Working with you through a personalized approach, she will get to know your goals and audience intimately to customize a plan that fits your needs.
Catherine consults with organizations to create confident, intentional, well-managed communities that will double your member satisfaction and retention.
Technical
Solutions
Elevate your team’s proficiency with personalized training, ensuring optimal utilization, and maximum impact of your platform.
Platform
Functionality
Harness CCC’s mastery to unleash the full potential of your tools to empower your association to provide an exceptional experience.
Day-to-Day
Maintenance
Not enough internal resources to support your community? Optimize efficiency and cost savings by hiring CCC for fractional services.
Data-Driven
Results
Elevate engagement and retention with profound insights through analysis of both qualitative and quantitative metrics.
A successful online community is
A group of people who come together virtually because of shared values, interests, and/or needs and feel a sense of belonging to the group.
A community of practice is important for professional and trade associations to build amongst members because it achieves goals more efficiently than traditional methods. It strengthens loyalty, extends the impact of marketing, and allows you to keep a pulse on your members’ changing needs. All of these positively impact member retention and the longevity of your organization.